You sell services
If you are a teacher, a hairdresser, a technical writer, etc., a personal relationship with your customers (to understand their specific needs, to adjust your offer adequately...) is likely to be key for your business. In these cases, an automatic order processing system on your website would not help you much.
Instead, consider the following 2 easy-to-implement pieces of advice, as they may help you extend your customer reach and develop your customer loyalty:
► Create a Contact Page. Then, insert a new block of text in this page, and use the Move Mode to place it on top of the form. In this block, input a short explanatory text listing the pieces of information you need to process the inquiry: contact phone number, expected date and time of the appointment...
>>> More about the Contact Page and other types of pages
► Use online invoicing. These services usually charge a small per-transaction fees but offer you efficient online tools to prepare your invoices and new means of payments (Visa cards, MasterCards, Paypal) to increase your customer reach. With Paypal Online Invoicing, it is a 2 step setup:
- Creating (or upgrading) your Paypal account
- Preparing your invoice